前厅接待的常用英语短语、对话

一、前厅接待的常用英语短语、对话

can i help you ?welcomethis way please. turn left (right)enjoy youselfthank you let me see wait a minute

二、谁能给我在酒店接待外宾的基本用语？英语

欢迎和问候语： 1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好，先生(夫人) 。 2) How do you do ? 您好！(初次见面) How do you do ? 您好！ Glad to meet you . 很高兴见到您。 3) How are you ? 您好吗？ Fine ,thanks. And you ? 好的，谢谢。您呢？ 4) Welcome to our hotel(restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。 5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。 6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。 (客人刚入店时) I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。 (客人在饭店逗留期间) I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。 (客人离店时) 7) Have a good time ! 祝您过得愉快！ 电话用语： 8) Imedp Hotel, Front Desk. . EDP联盟大酒店，前厅。您找谁？ Can I help you ? 9) Sorry , I’ve dialed the wrong number. 对不起，我拨错号了。 10) May I speak to your General Manager? 能和你们总经理说话吗？ Speaking. 我就是。 11) Sorry. He is not in at the moment . 对不起，他现在不在。 Would you like to leave a message ? 您要留口信吗？ 12) Pardon ? 对不起，请再说一遍好吗？ I beg your pardon ? 对不起，请再说一遍好吗？ 祝贺语： 13) Congratulations! 祝贺您！ 14) Happy birthday! 生日快乐！ 15) Happy New Year! 新年快乐！ 16) Merry Christmas! 圣诞快乐！ 17) Have a nice holiday! 节日快乐！ 18) Wish you every success! 祝您成功！ 答谢和答应语： 19) Th

三、前台英语接待外宾

--Good morning,miss.May I help you?

早晨好.需要帮忙吗?

--Do you have an appointment?

您欲约了吗?

--May I have your name?

请问您的姓名?

--Please follow me. Sit down here,please. I'll see if he's available now.

跟我来.请坐,我去看一下他是否有空.

--After you.

您先请.

--Would you like drink tea or coffee?

您想喝点什么茶还是咖啡?

--Would you give me your businese card?

我能看看您的名片吗?

--May I tell him what you wish to see him about?

您找他什么事我能转告吗?

--Mr.Li is expecting you. I'll tell him you're here.

李先生正在等您.我告诉他您 来了.

--I'm sorry. Mr.Li has a full schedule this week.

报歉.李先生本周的日程已排满.

--Could you please write a note to him on the matter you wish to see him about?

您能否留下便条说明您有什么事要见他?